Warranty Information
This product carries a 1 year warranty with Trail Tech
Trail Tech Product Warranty Service: (From Trail Tech)
These terms apply to USA customers only; warranty terms may vary by country.
Do not ship Trail Tech a product for warranty service without an authorized Return Authorization Number given to you by Trail Tech.
Trail Tech stands behind their products and our customers’ satisfaction. They warrant that their products will be free from defects or failure due to workmanship, material, or normal use for the stated warranty period. If the product is covered under warranty, you may return it at your expense; they will repair or replace and return the defective product without cost to you.
Trail Tech is able to provide higher quality products with lower prices than their competitors can match. Please help them continue their high standards. If you have a Trail Tech product that needs servicing, they will correct the issue. If the item is not covered under warranty, please visit the repairs page.
Warranty Limitations:
The warranty will not cover any defects or damage resulting from misuse, abuse, or negligence such as but not limited to exposing the product to impact, force, high-pressure liquid, sand, chemicals, gasoline, salt, UV radiation, excessive vibration, or servicing by an un-authorized technician. The warranty will not cover use or maintenance not conforming to the product's instructions, or any modification made to the product. The maximum liability of Trail Tech is the product purchase price.
Warranty Procedure
If you think the item should be covered under warranty, please contact Trail Tech at
[email protected] or call 360-687-4530. They will go through a troubleshooting process to determine if the item is under warranty. If they can verify it is covered by warranty, they will give you a Return Authorization Number and have you ship it to them for servicing. Please note: you will need to provide proof of purchase. If the item is not covered under warranty, please visit the repairs page.
They recommend shipping by a method that provides tracking capabilities, for your security. Trail Tech will return the item by UPS standard ground shipping and can not ship to P.O. Boxes. Extra charges associated with non-standard shipping will be the responsibility of the customer. International customers may contact Trail Tech for more information on how to obtain warranty support in your country.
Do not ship Trail Tech a product for warranty service without an authorized Return Authorization Number given to you by Trail Tech.
